Questions and Answers

How do I book an appointment?
Enter your zip code to find your local stylist. Call to make your appointment.

What does grooming cost?
Call your local stylist for pricing and vaccination information not listed in the above menu.

What vaccinations do you require?
We require all pets being pampered in our grooming salons be current on their vaccinations. All required vaccinations must be administered at least 24 hours prior to your pets appointment. Vaccination requirements vary by state & city, please contact your local Petco grooming salon for details.

What is included in the 7-point pet care check?
Eyes: Ensure your pet’s eyes are bright, clear and alert. We will alert you to any dull, red, swollen, crusty, cloudy eyes.
Ears: Check your pet’s ears are clean and odorless. We will alert you to any dirty, odor, or swollen ears.
Teeth: Check that your pet’s teeth and mouth are clean, shiny, and non-broken. We will alert you to any plaque, tarter, broken teeth, or swollen gums.
Nose: Ensure that your pet’s nose is moist and un-cracked. We will alert you to any dry or cracked areas.
Under-side: Ensure that your pet’s underside is shiny and healthy. We will alert you to any odor, matting, insects or swollen skin.
Skin & Coat: Ensure that your pet’s coat is shiny, healthy, and unmatted. We will alert you to any dry, oily, matted, open sores, lump & bumps, or odor.
Nails & Pads: Check your pet’s nails are healthy and shiny; and the paw pads are moist and un-cracked. We will alert you to any cracked, brittle, long nails or dry, cracked or swollen pads.

The 7-point Pet Care Check is not a substitute for regular examinations and care from a licensed veterinarian.

How long will the grooming service take?
This will depend on size of the pet and service. Your stylist will be able to provide estimated time of completion at check in.

Is there a kennel free option for my pets grooming?
Yes, Express Service provides a kennel free grooming experience. A $10 fee will be added to your full service bath or haircut fee.

How much training do your grooming salon associates receive?
All partners in our salons go through many different layers of training, from an experienced stylist to a brand new salon partner.
– All salon partners receive safety & policy training.
– We train partners who are interested in becoming a pet stylist.
– We offer advanced and specialized training.

If I’m not happy, how do you make it right?
We have our 100% satisfaction guarantee, if you’re not happy, we’ll make it right.